Leather Care
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What material are your wallets made of?
Our wallets are made of 100% genuine leather (such as top-grain leather and crazy horse leather), ensuring a fine texture, durability, and a unique vintage patina that develops over time. Please refer to the product details page for specific materials used in each wallet. -
Do your wallets support RFID blocking protection?
Yes, most of our wallets are equipped with an RFID-blocking layer, effectively preventing unauthorized scanning of credit cards, ID cards, and other personal information. Please check the product description to see if a specific wallet includes RFID protection. -
Do you offer custom engraving services?
Yes, we offer personalized engraving services. You can select engraving options at checkout, including names, initials, special dates, and more. Please note that customized products may require additional processing time. For more details, please check the customization options page. -
Are your wallets suitable as gifts?
Absolutely! Our leather wallets feature classic designs and excellent craftsmanship and come with luxury gift packaging, making them perfect for birthdays, anniversaries, Father’s Day, Mother’s Day, Christmas, and other special occasions. -
How long does it take to ship an order?
Typically, orders are processed and shipped within 1-3 business days. Standard shipping times vary by region and generally take 5-20 business days. Please refer to our shipping policy page for more details on delivery times. -
How can I track my order?
Once your order has been shipped, you will receive an email containing a tracking number. You can enter this number on our "Order Tracking" page or visit the carrier’s website to check the latest status of your shipment. -
How should I care for my wallet?
To extend the lifespan of your wallet, we recommend:- Avoid prolonged exposure to direct sunlight to prevent the leather from drying out or fading.
- Regularly apply leather conditioner to keep the leather soft and supple.
- Keep away from moisture and oils; if the wallet gets wet, wipe it with a dry cloth and let it air dry naturally.
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What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, Apple Pay, Google Pay, and other secure payment options. All payment information is encrypted to ensure a safe and secure transaction. -
How can I contact customer support?
If you have any questions or need assistance, you can reach us through the following channels:
📧 Email: estelasam2282005sjj@gmail.com
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